F&Q

• Call: Call us at 201–343–3330. Our phone lines are open Mon – Fri, 8:00 AM – 5:00 PM EST.
• Online: Log on to your account at LPIFIRE.COM
• Email: Email orders to orders@lpifire.com
• Fax: Fax orders 24 hours a day in the U.S. and Canada at 201–343–0558.

Order Confirmation:
After placing your order online or over the phone, you will receive a confirmation email shortly.

Processing Time:
Orders are processed and shipped within 1-2 business days.

Tracking Information:
Once your order ships, you will receive an email with a tracking number. Please allow up to 24 hours for tracking details to update.

• FedEx Shipments: You will receive a tracking number, which you can enter on the FedEx website to track your order.
• UPS Shipments: A direct tracking link will be included in your email.

Order Inquiries:
If you have any questions about your order, feel free to reach out to us.
📞 Phone: 201-343-3330
🕘 Customer Service Hours: Mon – Fri, 8:00 AM – 5:00 PM EST
📧 Email: Orders@LPIFIRE.COM

Backorders:
If any items are on backorder, we will notify you.

Yes, we do! Our sales team is available to assist you with your needs, whether it is product selection, order support, or any other inquiries. They are dedicated to providing personalized service and ensuring you have the best experience possible. Let us know how we can help!

It only takes a few minutes to get the information we need. To establish a customer profile online, Register to create a New Account Profile, or call us at 201-343-3330 and tell us that you would like to get a customer number.

Yes, our minimum order amount is $50.

• Credit Card (American Express, Discover, MasterCard, & Visa)
• Check
• Wire Transfer
• Net 30 Terms (with approved credit)

Please request Fed Ex, UPS Air; Next Day, 2nd, or 3rd Day, or Freight Collect. We will promptly take care of your needs.

Call 1-201-343-3330 to receive an authorization number within 30 days.

Note: Customers will be responsible for shipping charges on cancelled orders.

Prices are subject to change without notice.